Service Registration

2

Service Address & Service Type

Enter the service location. Additional carrier address fields are available only when needed.

Unit / Apt / Suite (optional)e.g. Unit 12, Apt 4B or Suite 3Street Number Optional for lot/rural addressesStreet Name Street Type Suburb State Postcode

Relationship to property

Use a different postal addressLeave unchecked to use the Service Address for postal correspondence.

Service Action

New ConnectionStart a new internet service. Eligible once-off charges can be selected on the next step.

3

Plan, Equipment & Installation

Choose an available network and plan, then select any applicable once-off charges and the equipment, delivery and setup options that apply.

Available Network

Network not selectedChoose from the networks available for this registration.

Broadband Plan

4

Billing, Payment Method & Consent

Choose how you would like to pay. Direct Debit and Payment Card credentials are protected using the Secure Vault workflow and are purged after configuration.

Payment Method

Direct DebitBank account direct debitCredit CardVisa / Mastercard onlyBPAYPay using BPAY

Direct Debit

Account Name BSB Enter a valid BSB to identify the financial institution.Financial Institution Account Number

Documents & Agreements

Privacy Collection Notice

We collect personal information in this application to assess, establish, provide and manage your service, process billing and payments, communicate with you, maintain security and evidence, and meet legal or regulatory obligations. We may share information with network providers, suppliers, payment providers and service providers, including overseas recipients where applicable. Please review our Privacy Policy for more information about access, correction and complaints.

Application Authority I authorise New Co to submit and process this service application with the applicable service provider.

5

Review & Sign

Review the customer, service selections, consent status and complete pricing summary before signing.

Customer Details

Additional Contacts

Service & Address

Service Selection

Billing & Consent

Order Summary

Select a plan to view charges.

Identity Verification

We need approved identification to verify your identity and help prevent fraudulent applications. Your identification is used only to verify and process your application and is handled securely. If the required identification is not provided, or we are unable to verify your identity, your application may be unable to proceed or be approved.

Primary photo IDChoose one approved photo ID.

Supporting IDChoose one approved supporting document.

Photo upload: JPG, PNG, WebP or compatible iPhone HEIC/HEIF. Maximum server upload size: 2.0 MB. Large compatible photos are automatically optimised on this device before secure upload.

I acknowledge that I have read and understood the Identity Verification Notice. I understand that the identification I provide will be used to verify my identity and process this application, and that failure to provide sufficient identification may result in the application being unable to proceed or being declined. I confirm that the identification provided belongs to me and that the images supplied are current, genuine and clearly readable.

Upload the required identity documents to enable the acknowledgements.

Choose how to sign

Full legal name

Signature preview

Service Registration